February 11th, 2010 
Peter West Saltoun resident Debbie Smith, 19, lost her signal on Boxing Day and it has returned just twice since then. She has been in touch with the mobile phone giant four times since December, only to be told, she says, that she may have to wait a further six to eight weeks to receive a signal on her phone.
As previously reported in the Courier, Orange users in the Gifford area were left without a mobile signal due to adverse weather conditions during the winter season causing connection problems between the network provider’s Gifford base station and another base station in Fala.
Despite claims of a three-month wait before the signal is restored, Orange was unable to confirm this week when repairs would be completed, and said it was “making every effort” to improve the situation and the re-building of a mast would be completed “as soon as possible”. ”
But this is subject to weather conditions and parts availability, a spokesperson added.
Debbie was also told that she could only receive £10 worth of credit as compensation for the inconvenience.
“Apparently there’s a clause in the contract that means they don’t have to provide a signal to their customers at all times,” she said. “But I said that three months is taking that a bit far, and they said they wouldn’t be refunding any customers if they continued to use their phones.
“You get a different story every time you speak to them and I’ve lost count of the number of times I’ve phoned and they’ve said they would phone back.
“They just don’t seem to appreciate that three months is a long time to be without your phone.”
A statement from Orange said: “We have now received the necessary approvals to make increase the height of the mast in Fala to improve the connection.
News Source:- http://www.eastlothiancourier.com/news
Posted in
Good post, I can’t say that I agree with everything that was said, but very good information overall:)
The articles you have on your blog are always so enjoyable to read. Good work and I bookmarked it.
Only want to say your article is astounding. The clearness in your post is simply spectacular and i can assume you are an expert on this subject. Well with your permission allow me to grab your rss feed to keep up to date with incoming post. Thanks a million and please keep up the gratifying work.
It was extremely interesting for me to read the article. Thank you for it. I like such topics and everything that is connected to them. I would like to read a bit more soon.
Hi, i am mike.Thank’s for sharing this information.This is very helpful and informative material.Good post and keep it up.
i have enjoyed reading thank for sharing your story Greeting.
Greatest wishes and God bless.
Thanks for the sharing really usefull. I would like to bookmark this site.
Many thanks for sharing this wonderful post. Please hold up this weblog as ensure that it is an example of my preferred web site in my reader, with thanks
I very much impressive to read this post. Great informative, I will go to bookmarking this.
Many thanks with the article,
Your website is really cool and this is a great inspiring article. Thank you so much.
very enjoy your posting kind, very interesting, don’t give up as well as keep writing mainly because it just simply that is worth to read it, looking forward to look into more and more of your current well written articles, have a good one
This is a general blog I read, the best article I will pass my friend.
Valuable info. Lucky me I found your site by accident, I bookmarked it.
what you have on your blog can help me a lot in my search. Thanks you on your information.:)
I found your site on google, It is helpful. I have added it to my favorites.
really appreciate you ,thanks a lot!
well written blog. Im glad that I could find more info on this. thanks
Great, I never know this, thanks, Good job My friend
Good post, I can’t say that I agree with everything that was said, but very good information overall.